Terms of Service | profoundmedia.co

LAST UPDATED December 9, 2025

This website is operated by Profound Media Group LLC (“Company,” “we,” “us,” or “our”). It is built and hosted using Wix.com. Your use of the underlying platform, including site functionality, hosting, and any payment processing facilitated through Wix Payments, is subject to Wix.com’s Terms of Use and the Wix Payments Terms when applicable.

Your use of this website is also governed by our Privacy Policy, which is incorporated into this Agreement by reference.

1. Acceptance of Terms

By accessing or using this website, you acknowledge that you have read, understood, and agree to be bound by this Terms of Service Agreement (“Agreement”), as well as any additional terms, policies, or notices referenced in this Agreement or displayed on the website. This Agreement applies to all users of the website, including visitors, clients, and contributors.

If you do not agree with these terms, you must not access or use the website or our services.

2. Services Provided

Profound Media Group LLC offers public relations, communications consulting, and educational resources via this website. All website content is provided for general informational purposes only and should not be construed as legal, financial, or other professional advice.

We reserve the right to modify, suspend, or discontinue any aspect of our website or services at any time, with or without notice. Service descriptions, availability, and pricing may change at our discretion.

3. Intellectual Property

All content on this website, including text, graphics, images, logos, audio, video, and downloadable materials, is the property of Profound Media Group LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, display, perform, create derivative works from, or otherwise use any content from this website without our express written permission. Limited use of content may be granted in writing under a separate agreement.

4. User Conduct

When using this website, you agree to:

a) Comply with all applicable laws and regulations.
b) Provide accurate, current, and complete information when requested.
c) Respect the intellectual property rights and privacy rights of others.
d) Avoid any unlawful, harmful, abusive, harassing, defamatory, or fraudulent activity.
e) Maintain the confidentiality of your account credentials and accept responsibility for all activity that occurs under your account.

You must not attempt to gain unauthorized access to any portion of the website, its servers, or any systems or networks connected to the website.

5. Eligibility and Additional Agreements

Use of this website is intended for individuals who can form legally binding agreements under applicable law. The website is not intended for minors. If you represent a team, company, or organization, you warrant that you have authority to bind that entity to this Agreement.

These terms supplement any written agreements you or your organization have with the Company. In the event of a conflict between this Agreement and any separate contract, this Agreement governs your use of the website, while the separate contract governs the specific engagement or services covered in that contract.

We may require you or your team to execute additional documents or waivers, especially if your use involves creative submissions regulated by union, intellectual property, or contractual provisions.

6. Links to Third-Party Websites

Our website may contain links to third party websites or services. These links are provided for your convenience and do not constitute an endorsement or recommendation of any third party content, products, or services.

We are not responsible for the content, security, privacy practices, or terms of use of third party websites and disclaim all liability for your use of them. You access third party websites at your own risk and should review their terms and policies.

8. Payments, Billing, and Refunds

7.1 Payment Requirements

Payment may be required at the time of booking or before the delivery of services, unless otherwise agreed to in writing by Profound Media Group LLC. Services are not considered confirmed until payment has been successfully processed through our designated third party payment provider.

7.2 Accepted Payment Methods

We accept the payment methods supported by Wix Payments or any other designated third party payment processor. Profound Media Group LLC does not directly collect or store full credit card numbers or other highly sensitive payment credentials.

7.3 Authorization of Charges

By submitting payment information through the website, you authorize our third party payment processor to charge the selected payment method for all fees associated with the services you select, including any applicable taxes or fees.

7.4 Third Party Payment Providers and Platform Dependency

Payment processing and settlement are facilitated by Wix Payments or another third party payment provider. Our ability to process payments or issue refunds may depend on the actions, verifications, and policies of these providers and of Wix.com as the platform host.

Profound Media Group LLC is not responsible for delays, holds, account reviews, or payout decisions made by Wix or the payment processor, and we may delay or suspend services if a payment is under review or has not cleared.

7.5 Failed or Declined Payments

If a payment fails, is declined, is reversed, or is later disputed, we may pause, limit, or cancel access to services or deliverables until the issue is resolved. We reserve the right to require alternative payment arrangements or full payment in advance before continuing work.

7.6 Refunds and Cancellations

Unless otherwise stated in a specific service description or separate written agreement, all sales are considered final.

Requests for cancellation, rescheduling, or refunds will be reviewed on a case by case basis at the sole discretion of Profound Media Group LLC. No shows and cancellations made after substantial work has begun or within any stated cancellation window may not be eligible for a refund.

Any specific cancellation or refund policy listed on a service booking page, proposal, or agreement will control for that particular service or engagement.

7.7 Chargebacks and Disputes

Before initiating a chargeback or payment dispute with your bank or card issuer, you agree to contact us in good faith to attempt to resolve the issue directly. Unauthorized or unfounded chargebacks may result in suspension or termination of your ability to book future services.

We reserve all rights to contest chargebacks and to provide documentation to the payment processor or financial institution in connection with any dispute.

7.8 Ownership of Deliverables and Access to Materials

Unless otherwise agreed in writing, Profound Media Group LLC retains ownership of all draft and final deliverables, including strategic documents, creative assets, and educational materials, until payment has been received in full.

If payment is not completed or is later reversed, we may revoke access to materials, withhold further development, or limit the use of deliverables until the outstanding balance is resolved.

8. Limitation of Liability

You assume full responsibility for your use of the website and any interactions, decisions, or transactions that arise from it. To the fullest extent permitted by law, Profound Media Group LLC and its affiliates, employees, contractors, and licensors disclaim all liability for direct, indirect, incidental, consequential, special, or exemplary damages, including but not limited to financial loss, data loss, property damage, or reputational harm.

California users: You waive the provisions of California Civil Code Section 1542, which states:

"A general release does not extend to claims that the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which, if known, would have materially affected his or her settlement with the debtor."

If limitations on liability are not permitted in your jurisdiction, our total liability for any claim arising out of or relating to this Agreement or your use of the website shall not exceed one hundred dollars (100 USD).

9. Indemnification

You agree to indemnify, defend, and hold harmless Profound Media Group LLC, its affiliates, employees, officers, agents, and licensors from and against any claims, liabilities, damages, losses, or expenses, including reasonable legal fees, arising out of or in any way connected with:

a) Your use of the website or services.
b) Your violation of this Agreement.
c) Your infringement or alleged infringement of any intellectual property or other rights of any third party.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with us in asserting any available defenses.

10. Disclaimer of Warranties

Your use of the website is at your own risk. The website is provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, or statutory. Without limiting the foregoing, we disclaim any warranties of merchantability, fitness for a particular purpose, non infringement, accuracy, or reliability.

We do not warrant that the website will be uninterrupted, timely, secure, or error free, that any defects will be corrected, or that the website or the servers that make it available are free of viruses or other harmful components.

You are solely responsible for securing your own hardware, software, network, and internet access. We are not liable for service interruptions, transmission errors, or any failure to process communications submitted via the website or email.

11. Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

Any legal action or proceeding arising out of or relating to this Agreement or your use of the website shall be brought exclusively in the state or federal courts located in Los Angeles County, California. You consent to the personal jurisdiction and venue of these courts.

12. Updates to this Agreement

We may update or modify this Agreement from time to time to reflect changes in our practices, services, legal requirements, or the platform we use to host and process payments. When we make material changes, we will update the “Last Updated” date at the top of this page.

Your continued use of the website after any changes to this Agreement are posted constitutes your acceptance of the updated terms. If you do not agree to the revised terms, you must stop using the website and our services.

13. Miscellaneous

a) Entire Agreement: This Agreement constitutes the entire understanding between you and Profound Media Group LLC concerning your use of the website and supersedes all prior or contemporaneous agreements, communications, or understandings relating to that subject matter.

b) Severability: If any provision of this Agreement is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect and shall be interpreted to best accomplish the original intent.

c) Waiver: No failure or delay by the Company in exercising any right or remedy under this Agreement shall operate as a waiver of that right or remedy, and any single or partial exercise of a right or remedy shall not preclude further exercise of that or any other right or remedy.

d) Contact: If you have any questions about this Agreement, you may contact us through the contact form or contact information provided on our website.

This Terms of Service and the content herein are the intellectual property of Profound Media Group LLC.