Privacy Policy | profoundmedia.co

LAST UPDATED December 9, 2025

Profound Media Group LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website or engage our services.

This website is hosted on Wix.com. Certain technical and usage data may be collected automatically by Wix as part of its platform operations. By using this website, you acknowledge that your information may be processed in accordance with Wix’s privacy practices, in addition to those described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information when you visit our site, submit a form, schedule services, participate in virtual meetings, or otherwise engage with us.

1.1 Information You Provide Directly

This includes information voluntarily submitted through:

Contact forms
Booking and scheduling forms
Intake or onboarding forms
Newsletter sign-up
Email communications
Virtual meeting registrations (Zoom, Google Meet)

Types of information may include:

Name
Email address
Phone number
Company or organizational details
Mailing or billing address
Information related to your project or inquiry
Any additional details you choose to share

If any form on our website allows you to upload files or supporting documents, any materials you choose to submit will be processed in accordance with this Privacy Policy and used solely for service-related purposes.

1.2 Payment Information

We accept payments through various methods, including:

Wix Payments
Tap-to-Pay (Wix)
Wire transfer
Zelle
Check or cash

For online payments through Wix Payments:

We do not collect or store full credit card numbers or sensitive payment credentials
Wix and its payment partners process and store payment information under their own security and compliance standards

For offline payment methods (wire, Zelle, check, cash), we may retain non-sensitive confirmation records such as:

Payment date
Amount
Payer details
Invoice or transaction references

These records are maintained for accounting, verification, and regulatory compliance.

1.3 Information Collected Automatically

When you visit our website, Wix or third-party tools may automatically collect:

IP address
Browser type and version
Device type
Operating system
General location (city/region)
Pages viewed
Time spent on pages
Referring and exit pages
Log files and diagnostic information

This information helps us maintain secure site operations and understand how visitors use the website.

1.4 Analytics, Tracking, and Marketing Tools

Depending on business needs and client goals, we may integrate third-party analytics or tracking tools, including but not limited to:

Meta (Facebook/Instagram) Pixel
Google Analytics
Other analytics or advertising platforms

These tools may collect behavioral information such as:

Page interactions
Conversion events
Referral sources

Tools may be activated or deactivated depending on project goals and marketing requirements.

2. How We Use Your Information

We may use your information for the following purposes:

Providing, scheduling, and delivering consulting and communication services
Responding to inquiries and communicating about services
Creating and managing contracts, agreements, or project documentation
Processing payments and maintaining financial records
Conducting virtual meetings and consultations
Sending newsletters or marketing communications (only with your consent)
Analyzing website performance and user engagement
Improving service offerings and user experience
Preventing fraudulent activity, abuse, or unauthorized access
Complying with legal or regulatory obligations

We do not use your personal information for automated decision-making.

3. Third-Party Service Providers

We may share limited information with trusted third-party providers who support our operations, including:

Wix.com (website hosting and infrastructure)
Wix Payments (payment processing)
Zoom and Google Meet (virtual conferencing)
Analytics or marketing platforms (when used)
Email marketing platforms (if activated)

These providers process information according to their own privacy policies and security practices.

We do not sell or rent your personal information to third parties.

4. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share your information only in the following limited circumstances:

With third-party service providers who support website hosting, payment processing, virtual conferencing, analytics, email marketing, or other operational functions as described in this Policy.
To comply with legal obligations, including responding to subpoenas, court orders, regulatory requests, or applicable laws.
To investigate or prevent fraudulent, harmful, or unauthorized activities, including suspected misuse of our website or services.
In connection with a business transfer, such as a merger, acquisition, reorganization, or asset sale.

Any third-party provider receiving personal information is required to process it in accordance with applicable privacy laws and acceptable security practices.

5. Cookies and Tracking Technologies

This website may use cookies, tracking pixels, and similar technologies to:

Enable essential website functionality
Support analytics and traffic measurement
Improve performance and user experience
Facilitate advertising or conversion tracking when used

You may disable cookies through your browser settings, though some features may not function correctly.

If a cookie banner or consent tool is activated, your choices will be honored accordingly.

6. Data Retention and Security

We retain personal information only as long as necessary for:

Service delivery
Accounting and audit requirements
Legal or regulatory obligations
Contractual needs
Dispute resolution

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of electronic transmission or storage is fully secure.

7. Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

Access your personal information
Request corrections or updates
Request deletion of your information
Restrict certain data processing
Object to marketing or communication
Withdraw consent (e.g., for newsletters or tracking tools)

To exercise these rights, contact us using the information provided in Section 14.

8. California Privacy Rights

If you are a California resident, you may have additional rights consistent with the California Consumer Privacy Act (CCPA), including:

The right to request details about the personal information we collect and how it is used
The right to request deletion of your personal information
The right to opt out of any sale of personal information (we do not sell personal data)

To submit a request, contact us at the information listed in Section 14.

9. International Visitors and Global Privacy Rights

If you are located in a region that provides expanded privacy rights, such as the European Union or United Kingdom, you may also have the right to:

Request access to the information we hold about you
Request correction of inaccurate information
Request deletion or restriction of processing
Object to certain types of processing
Request data portability

We will honor such requests where applicable and where legally permissible.

10. Children's Privacy

Our website and services are intended for adults and are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

If we become aware that information has been submitted by a child without appropriate consent, we will take steps to delete such information promptly.

If you believe a minor has provided us with personal information, please contact us using the information provided in Section 14.

11. International Data Transfers

Your information may be transferred to, stored in, or processed in countries outside your jurisdiction, including through cloud-based services used by Wix, payment processors, video conferencing tools, or analytics platforms.

By using our website or submitting information, you consent to such transfers, subject to this Privacy Policy and applicable laws.

12. External Links

Our website may contain links to third-party websites, platforms, or services not operated or controlled by Profound Media Group LLC. We do not endorse, monitor, or assume responsibility for the privacy practices, policies, or content of external websites.

We encourage you to review the privacy policies of third-party sites before providing your personal information.

13. Changes to This Privacy Policy

We may update or revise this Privacy Policy to reflect changes in our services, legal requirements, or data practices. When changes occur, the “Last Updated” date will be modified accordingly.

Your continued use of the website after any updates constitutes acceptance of the revised policy.

14. Contact Us

If you have any questions, concerns, or data-related requests, please contact us through the contact form or email address provided on our website.